What is VAT Exemption / Relief? VAT exemption allows chronically sick or disabled people to buy eligible items at 0% VAT therefore reducing the cost of these every day essentials. It is easier to claim this exemption when buying online as our online store is set up to allow you to answer simple questions, in the comfort of your own home.
Who is eligible for VAT relief? To be eligible for VAT relief the government says you have to fit the following criteria: Charities - simply provide your charity number. A person is 'chronically sick or disabled' if he/she is a person:
With a physical or mental impairment which has a long-term and substantial adverse effect upon his/her ability to carry out everyday activities; with a condition which the medical profession treats as a chronic sickness, such as diabetes; or
Who is terminally ill.
Important Note: It does NOT include a frail elderly person who is otherwise able-bodied or any person who is only temporarily disabled or incapacitated, such as with a broken limb.
What proof do we need to provide? In order to waive VAT on your purchase, the government requires a simple declaration to be made as to the nature of your disability at the time of ordering. No proof of your disability need be shown to any party at any time.
Its very easy to claim VAT relief, all we need to know is the name, address & disability of the person the item is for & what their chronic sickness or disability is.
Which Items are eligible? VAT Exemption only applies to certain items; these are items which have been designed to be used by someone who is chronically sick or disabled. Examples of such products are Bathing Aids, Mobility Aids, Toileting Aids, Continence Products & many more daily living aids.
Items highlighted with this logo are eligible for zero rated VAT. If your order contains goods marked with this logo you will be able to claim VAT relief if: A. You are a Registered Charity. (You will be required to input your registered charity number) B. You are chronically sick or disabled, or you're a responsible adult purchasing item(s) on behalf of a disabled or chronically sick person.
If you are eligible or would like to check your eligibility please click on the button "VAT Free Shopping" icon below during your checkout process. (An electronic VAT Exemption form must be completed for each order). Please note there are penalties for making false declarations.
It is important to fill in all aspects of the VAT Exempion Form, if any questions are left unanswered you will not be able to proceed until the form is completed fully. Once you have completed your VAT Exemption Form your final order will identify "Your Tax Saving".
All products highlighted on our website show two prices, excluding VAT and Including VAT. If a product is VAT Exempt it can be identified by the VAT Exempt symbol. To benefit for VAT Free Shopping , remember you will need to go through the process of filling in the automated form each time you place an order.